FAQ's
Do I Need To Set Up An Account To Place An Order?
No. You Can Order Items Without Creating An Account. You Just Need To Click The ‘CHECKOUT AS GUEST’ Button During Checkout.
I’ve Forgotten My Password. What Should I Do?
If You Have Forgotten Your Password, Head To The ‘SIGN IN/REGISTER Icon On The Top Right Hand Corner, And Click ‘FORGOT PASSWORD’ For Instructions.
How Do I Make A Purchase?
Shopping At www.yehloo.pk Is Simple:
-If You Know What You’re Looking For, Use The WOMEN, MEN, Links.
– Once You Have Found An Item, Click On The ‘ADD TO CART Button.
– Review The Items In Your Shopping Bag By Clicking The ‘SHOPPING BAG’ Link At The Top Right Hand Corner Of The Page. You Can Use The ‘REMOVE’ Icon To Delete Items From Your Shopping Bag.
– Click On ‘PROCEED TO CHECKOUT’ To Complete Your Order.
How Can I Contact Customer Services?
We Hope That Our FAQs And Help Pages Will Provide The Answers To Your Questions, But If You Can’t Find What You’re Looking For Our Customer Services Team Will Be Happy To Help. Customer Services Can Be Contacted By Phone, Live Chat, Or Email. Please Visit The Bottom Of The Page For The Contact Details.
How Do I Cancel My Order?
Once Your Order Has Been Placed, It Is Not Possible To Cancel It Before Delivery.
My Order Hasn’t Arrived.
Your Delivery Should Take No Longer Than 2-5 Working Days After The Day You Place Your Order. You Can Track Your Order Directly Through AlKaram Studio Online Delivery Tracker From The Link On Your Order Dispatch Email. If You Cannot Find Your Parcel Details Or You Have Another Query, We Will Be Happy To Help You. You Can Contact Customer Services By Telephone, Live Chat, Or Email.
Our Website System Is Designed To Ensure That Stock Levels Are Always Accurate And That Products Ordered Are Available. Unfortunately, There May Sometimes Be Errors, And Occasionally Products Which Are Available From Our Website May Be Out Of Stock In Our Warehouse. If This Happens, We Will Only Ship You Any Items From Your Order Which Are In Stock. You Will Not Be Charged For Out Of Stock Items.
What Happens If You Can’t Deliver To My Address?
Sometimes There May Be Problems Delivering To The Address Which You Have Given Us. If This Happens, We Will Contact You To Discuss This.
Why Do I Need To Give You An E-Mail Address?
We Need Your E-mail Address In Order To Send You Important Information About Your Order, Including Order Confirmations And Tracking Details. If You Do Not Provide An E-Mail Address, You Will Not Be Able To Order.